Refund Policy
Effective Date: April 23, 2025
Last Updated: April 23, 2025
Thank you for choosing The Hype Hatchery for your digital marketing, web design, development, and content creation needs. We strive to deliver high-quality services and ensure client satisfaction. This Refund Policy outlines the conditions under which refunds are provided for our services.
1. General Policy
As a service-based business, The Hype Hatchery offers refunds under specific conditions as detailed below. By availing of our services, you agree to the terms outlined in this policy.
2. Services Covered
This policy applies to the following services provided by The Hype Hatchery:
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Social Media Marketing
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Web Design & Development
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Content Writing
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Digital Advertising Services
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Consultation Services
3. Refund Eligibility
Refund requests will be considered under the following circumstances:
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Service Not Delivered: If the service you have paid for has not been initiated or delivered as per the mutually agreed project scope and timeline.
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Duplicate Payment: In cases of accidental double payment, we will refund the duplicate transaction amount.
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Service Cancellation Before Commencement: If you choose to cancel a service before our team has commenced any work on your project.
Refunds are not applicable under the following conditions:
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Change of mind after service initiation
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Dissatisfaction based on subjective preferences once the service has been delivered as per the agreed-upon scope
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Delays caused by client-side information submission or approvals
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Paid advertising campaigns and third-party service fees
4. Refund Process
To request a refund, please contact us via email at [your contact email] with the following details:
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Full Name
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Service Ordered
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Payment Transaction Details
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Reason for Refund Request
Once your request is received, our team will review it and notify you of the approval or rejection of your refund within 5-7 business days.
5. Refund Mode
If your refund is approved, it will be processed to your original method of payment within 7-10 business days.
6. No Refund Policy for Digital Advertising Campaigns
Please note that funds paid towards third-party ad platforms (such as Facebook, Google, Instagram, etc.) for advertising budgets are non-refundable as these are directly billed by the respective platforms, and we do not hold control over them.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with an updated effective date.
8. Contact Us
For questions or concerns regarding this Refund Policy, please contact:
The Hype Hatchery
📧 Email: info@thehypehatchery.com
🌐 Website: https://thehypehatchery.com